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JW
Isaiah Edwards
Isaiah Edwards


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PostSubject: Sullivan Entertainment    Tue Feb 15, 2011 10:25 pm

Hi i was just wondering has anyone ever order anything from Sullivan Entertainment? How long does the Shipping take?
I got Road to Avonlea Season two for Christmas but now the Thrid Disc was a Disc from season 1, so the site from where my parents order it from resent the 3rd Disc but it was also from season 1, so they then found out that they had a Bad Batch of DVDs so they return the money but i was able to keep the DVDs, so now i decided i was gonna order a Replacement disc from Sullivan Entertainment now i am wondering how long there shipping takes Smile


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LIWnut
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PostSubject: Re: Sullivan Entertainment    Thu Feb 17, 2011 7:08 pm

Try going to a video store Jacob. I know that HMV sells "Road" dvds. You may pay a bit more at the store but you won't have to pay shipping.


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Krissy
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PostSubject: Re: Sullivan Entertainment    Sat Feb 19, 2011 12:28 pm

think that be ur best bet..think hnv can order them 4 u too if they don't got them in stock


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Prairie Dweller
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PostSubject: Re: Sullivan Entertainment    Tue Feb 22, 2011 12:02 pm

Jacob I too ordered the "hd" RtA season two set and had the same problem

E-mail Sullivan Ent. and they will mail you (for free) a replacement disc.

I live in the U.S. and for me shipping can take anywhere from a week to two and a half weeks.


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JW
Isaiah Edwards
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PostSubject: Re: Sullivan Entertainment    Wed Feb 23, 2011 2:29 am

Thanks everyone


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Prairie Dweller
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PostSubject: Re: Sullivan Entertainment    Thu Mar 31, 2011 11:08 am

Jacob, were you ever able to get a replacement disc?


After two months I coughfinallycough received my discs. Unfortunately I received them after much hassle and hair pulling.

They had to mail them three times before I received. Monday I received the replacement discs (In needed three as I had also purchased two additional sets). Yesterday I received another replacement disc!

I have no need for another copy so if you were never able to receive a replacement I'd be more than willing to mail you the extra disc.


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JW
Isaiah Edwards
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PostSubject: Re: Sullivan Entertainment    Thu Mar 31, 2011 12:55 pm

Yes I got the disc since i did not order the Season there in the first place i had to pay for the disc but they sent me the Complete season 2 for the price of 1 disc which was $17 grinsmiley


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PostSubject: Re: Sullivan Entertainment    Mon Apr 04, 2011 4:38 pm

Sweet!


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alexczarn
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PostSubject: Re: Sullivan Entertainment    Mon Apr 04, 2011 9:35 pm

Now that is good customer service!


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