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Krissy
Ingalls Friend for Life
Ingalls Friend for Life
Krissy

Number of posts : 37953
Location : Ontario, Canada
Mood : Itunes question, Vianne10

Itunes question, Empty
PostSubject: Itunes question,   Itunes question, EmptyTue Mar 11, 2014 5:52 pm

When I went to go downlouad music on iTunes, It asked me for my security Question answers. It said they were wrong when they are right. So my account locked me out for 8 hours. It done this to be before. So annoying. So I called them. But they said something could have been wrong with the system or I pressed the wrong key. So my account is locked for 8 hours, They couldn't reset it because it's locked and call back tommorry. Should I try again latters or just call again for it to be reset? It did it to me before and it worked the next day.


“Tomorrow is a new day with no mistakes in it... Yet.” ― L.M. Montgomery, Anne of Green Gables
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Savannah
"Psalm 34"
Itunes question, Princesrank
Savannah

Number of posts : 54038
Mood : Itunes question, Happy010

Itunes question, Empty
PostSubject: Re: Itunes question,   Itunes question, EmptyTue Mar 11, 2014 6:17 pm

I'd wait until tomorrow and give it another try. If it's still locked after that, then I'd call.
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Krissy
Ingalls Friend for Life
Ingalls Friend for Life
Krissy

Number of posts : 37953
Location : Ontario, Canada
Mood : Itunes question, Vianne10

Itunes question, Empty
PostSubject: Re: Itunes question,   Itunes question, EmptyTue Mar 11, 2014 6:34 pm

Lisa wrote:
I'd wait until tomorrow and give it another try. If it's still locked after that, then I'd call.

Good idea. Can you have 2 accounts on one pc? It said when I was trying to buy music it needed to ask the questions because it's the first time using ITunes on this pc. When it isn't. Haven't changed comptures. Maybe the ice storm messed up my pc settings.


“Tomorrow is a new day with no mistakes in it... Yet.” ― L.M. Montgomery, Anne of Green Gables
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Itunes question, Empty
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